Privacy Policy

Tretar ("we," "us," or "our") operates this website and online store at tretar.store (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, place an order, contact us, or otherwise interact with us.

1. Personal Information We Collect

We may collect personal information that you provide to us when you use our Site, place an order, contact us, or otherwise interact with Tretar.

Information You Provide

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting customer service
  • Other information you choose to provide to us

Payment Information

When you make a purchase, your payment information is processed by our payment providers and other payment service providers.

We do not intentionally store complete payment card information on our own systems unless such information is handled as part of the payment services provided through our store or required for legitimate business or legal purposes.

Device and Usage Information

When you visit our Site, certain information may be collected automatically through cookies, similar technologies, and the services used to operate our online store.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Links clicked
  • Referring websites or search terms
  • Approximate location
  • Information about how you interact with our Site

2. How We Use Your Personal Information

We may use personal information for purposes including:

  • Processing and fulfilling orders
  • Providing shipping and delivery services
  • Communicating with you about your orders
  • Providing customer support
  • Managing our customer relationships
  • Improving our products, services, and Site
  • Personalizing your shopping experience
  • Maintaining the security of our Site
  • Detecting and preventing fraud, abuse, or unauthorized activity
  • Complying with applicable laws and legal obligations
  • Sending marketing communications where permitted by applicable law and where you have the appropriate choice or consent
  • Measuring and improving our marketing and advertising activities

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate, maintain, and improve our Site.

Cookies and similar technologies may be used to:

  • Keep our Site functioning properly
  • Remember preferences and settings
  • Understand how visitors use our Site
  • Improve website performance
  • Measure the effectiveness of marketing activities
  • Support advertising and personalization where applicable

Some cookies may be necessary for the operation of our Site, while others may be used for analytics, advertising, or personalization.

The availability of certain cookie controls and choices may depend on your location and applicable privacy laws.

4. How We Share Personal Information

We may share personal information with third parties that help us operate our business, provide our services, and fulfill orders.

These parties may include:

  • Shopify and other ecommerce service providers
  • Payment processors and payment service providers
  • Shipping and fulfillment providers
  • Website, hosting, and technology service providers
  • Analytics and measurement providers
  • Marketing and advertising service providers, where applicable
  • Email and communication service providers, where applicable
  • Professional advisors and other service providers

We may also disclose personal information when reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or government requests
  • Protect our rights, property, or safety
  • Protect our customers or other individuals
  • Detect, investigate, or prevent fraud or other unlawful activity
  • Establish, exercise, or defend legal claims

We do not sell personal information in exchange for money.

However, depending on how certain advertising, analytics, or similar technologies operate and on the laws applicable to you, some forms of data sharing may be considered "sharing," "targeted advertising," or a "sale" of personal information.

5. Shopify Services and Data Processing

Our online store is operated using Shopify and related Shopify services.

Shopify and its service providers may process information collected through our Site in order to provide ecommerce, security, analytics, personalization, and other services.

Certain Shopify features may also allow information collected through our store to be combined with other information held by Shopify for purposes such as improving Shopify products, advertising, targeting, personalization, security, and related services.

The processing of information by Shopify is also subject to Shopify's applicable privacy practices and policies.

6. Advertising and Marketing

We may use advertising and marketing services from time to time to promote Tretar and understand the effectiveness of our marketing activities.

Where such services are used, they may involve cookies, pixels, tags, or similar technologies that collect information about interactions with our Site or marketing communications.

Depending on the services we use and applicable law, this information may be used to measure campaigns, understand customer interactions, or provide advertising that may be more relevant to your interests.

We will update our practices and this Privacy Policy when our use of marketing technologies changes in a way that requires additional disclosure.

7. Email Marketing

If you choose to subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you emails about:

  • New products
  • Promotions
  • Special offers
  • Brand news
  • Other Tretar updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Even if you opt out of marketing communications, we may still send you necessary transactional or service-related communications, such as order confirmations, shipping updates, or other messages related to purchases you have made.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our products and services
  • Fulfill and manage orders
  • Maintain business and transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud and unauthorized activity
  • Comply with legal, tax, accounting, and regulatory obligations

The length of time we retain information may vary depending on the type of information and the reason it was collected.

9. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a copy of your personal information
  • Object to or request restriction of certain processing
  • Opt out of certain targeted advertising or data-sharing activities
  • Withdraw consent where processing is based on consent

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity or request additional information before processing certain privacy requests, where permitted or required by law.

If you believe that your privacy rights have not been properly addressed, you may also have the right to contact the relevant data protection or privacy authority in your jurisdiction.

10. Data Sharing Opt-Out and Global Privacy Control

Depending on where you live, you may have the right to opt out of certain forms of personal information sharing, targeted advertising, or similar activities.

Where applicable and supported by our privacy settings, we will process a valid Global Privacy Control ("GPC") signal as an opt-out preference in accordance with applicable law.

You may also use the privacy and data-sharing choices made available through our Site, where applicable.

Your available privacy choices may vary depending on your location and applicable law.

11. Children's Privacy

Our Site is not intended for children under the age of 13, or the minimum age required under applicable law.

We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

12. International Users

Tretar may serve customers in different countries and regions.

As a result, your personal information may be processed, stored, or transferred to countries other than the country in which you live, including countries where our service providers or technology providers operate.

Where required by applicable law, we take reasonable steps to ensure that personal information is handled appropriately in connection with international transfers.

13. Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

14. Third-Party Links

Our Site may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how we handle your personal information, please contact us:

Email: tretar_official@hotmail.com

Website: tretar.store