Shipping policy

Shipping Policy

Thank you for shopping with us. Below you will find information about our shipping process and delivery times.

Order Processing

All orders are processed within 1–3 business days after receiving your order confirmation email.

Orders are not processed or shipped on weekends or holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Options & Delivery Time

We offer the following shipping options:

Standard Shipping
Estimated delivery time: 7–12 business days

Expedited Shipping
Estimated delivery time: 4–7 business days

Delivery times are estimates and may vary depending on destination and customs processing.

Shipping Rates

Shipping rates are calculated at checkout.

Typical rates:

We also offer free standard shipping on orders over $65.

International Shipping

We ship worldwide. Delivery times may vary depending on destination country and customs clearance procedures.

Some international shipments may experience delays due to customs or local postal services.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country.

These charges are determined by local customs authorities and are not controlled by us.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Tracking updates may take 1–3 days to appear after shipment.

Delays

Occasionally shipping delays may occur due to factors such as:

We appreciate your patience and understanding.

Incorrect Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears lost during transit, please contact us within 7 days of delivery.

We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us:

tretar_official@hotmail.com

We’re always happy to help.

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